Gett Luxury (“we,” “us,” or “our”) operates https://gettluxury.shop (the “Site”). This Privacy Policy explains what personal information we collect when you visit the Site or make a purchase, how we use and share it, and the choices you have.

1. Information We Collect

Information you provide to us

  • Order information: your name, shipping address, billing address, email address, and phone number when you place an order.
  • Account information: your username, email, and password if you create an account.
  • Customer support information: anything you send us by email or through our contact form, including photos you send for returns.
  • Reviews: your name, email, and review content if you leave a product review.

Payment information
Payments are processed by Stripe. Your card details go directly to Stripe and are never stored on our servers. We receive only limited information from Stripe, such as the card type, the last four digits, and whether the payment succeeded.

Information collected automatically
When you browse the Site, we and our service providers automatically collect your IP address, browser type, device type, operating system, the pages you visit, the referring website, and the date and time of your visit. This is collected through cookies and similar technologies (see Section 6).

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and ship your orders.
  • Send order confirmations, shipping notifications, and tracking information.
  • Respond to your questions and handle returns, refunds, and exchanges.
  • Detect and prevent fraud and keep the Site secure.
  • Understand how visitors use the Site so we can improve it.
  • Measure the performance of our advertising, including Google Shopping ads.
  • Send marketing emails, but only if you have opted in. You can unsubscribe at any time using the link in any email.
  • Comply with legal, tax, and accounting obligations.

3. How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us run our store, and only as much as they need to do their job:

  • Payment processing: Stripe
  • Shipping: USPS, UPS, and FedEx
  • Website hosting and store platform: our hosting provider and WooCommerce
  • Analytics and advertising: Google (including Google Analytics, Google Ads, and Google Merchant Center)

We may also disclose information if required by law, to protect our rights, or to prevent fraud.

4. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. The Site is protected with SSL encryption. No method of transmission or storage is completely secure, but we work to protect your data.

We keep order records for as long as needed to fulfill orders, handle returns, and meet tax and legal record-keeping requirements. We delete or anonymize other information when it is no longer needed.

5. Your Privacy Rights

Depending on the state where you live, you may have the right to:

  • Know what personal information we have collected about you.
  • Request a copy of your personal information.
  • Correct inaccurate information.
  • Delete your personal information, subject to legal exceptions such as tax records.
  • Opt out of targeted advertising.

To make a request, email support@gettluxury.shop with the subject line “Privacy Request.” We will verify your identity and respond within 45 days. We will not treat you differently for exercising your rights.

6. Cookies and Tracking

We use cookies to:

  • Keep items in your shopping cart and keep you logged in (essential cookies).
  • Understand how visitors use the Site (analytics cookies).
  • Measure and improve our advertising (advertising cookies).

You can block or delete cookies in your browser settings. If you block essential cookies, the cart and checkout may not work. You can opt out of personalized Google ads at https://adssettings.google.com and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

7. Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

8. Contact Us

  • Store Name: Gett Luxury
  • Address: 97 Lincoln St, Caliente, NV 89008, USA
  • Email: support@gettluxury.shop
  • Support Hours: Monday – Friday, 9:00 AM – 9:00 PM (Pacific Time)